We had a wonderful experience purchasing a car from Fatih at Fowler Ford. We were able to negotiate price by texting/calling with Fatih before making the 2 hour drive to purchase. When we arrived at the car lot Fatih greeted us with kindness and patience as we test drove and finalized everything. Definitely would recommend him to friends and family in search of a new car!

friendly and attentive, I feel heard and they act like they truly are interested and nice

On 08/11 the Mr. Pierce replied to my email while going through a difficult time buying/inquiring about a new car at this dealer. He stated they offered me a similar vehicle at a higher discount —something I was never told until that very moment. After I agreed to the out-the-door price, signed the proposal, sent all my documentation to Mr. Pierce, and was waiting for the finance manager to call to process payment Mr. Pierce decided to disclose “one last thing” that the vehicle I agreed to buy damage free was a hail damage vehicle and they had filed a claim on it, meaning the damage will show on the Carfax report and that it was not repaired. This disclosure came after I had already signed to agree to the numbers all with him, which I consider highly unprofessional and borderline deceptive. When I offered an adjustment to the price to account for the Carfax value loss due to hail damage, the Mr. Pierce refused and gave me until the end of the day (08/14) to accept their price. This high-pressure approach, along with the late disclosure of damage, solidified my decision not to proceed.

Horrible experience. I was dismissed and disrespected. I went with my husband to look at a particular truck. I told them once, and my husband told them multiple times that I was looking for a truck. That only my name would be on title and loan. They continued to dismiss me and wouldn't even acknowledge me. This was from our sales guy, Chris Cantrell, the sales manager, and the finance guy. I loved the truck, so I proceeded. Brought it home on Saturday, May 10th. Left it at home Sunday while out with family for Mother's Day. Monday driving to work, it went into limp mode. Multiple sensor lights popped up. I contacted the dealership. They acted concerned, up until I realized that at bare minimum, throttle body needs replaced as well as some sensors. Dealership hardly will respond. Go somewhere else, this place is not worth it and the people are ridiculous.

made an appointment to have our EDGE serviced.......we met with Matt who advised us it would take several days before the car could be serviced. The very next day we received a call from him to bring the car back....he arranged for a rental and the service began.....tire rotation and balance issues were addressed and corrected....GPS computer monitoring was completed....Matt treated us like family and made certain everything was working properly for our "long drive to New York." ... .he painstakingly synced our phones to the cars GPS and made sure everything was PERFECT before we left the lot...we are so appreciative of Matt's expertise and customer service!

excellent customer service! Chase Nelson was amazing, thank you so much, made the process so smooth and effortless and was able to drive off really fast (literally)! 5 stars!

Very great sales and management team the truly made it an absolute pleaser to purchase my new Bronco.

After so many negative experiences at other dealerships, I went to Fowler Ford for my new Escape. I HIGHLY recommend these guys. Jay Marcaruso was an excellent salesman. He helped me get into the car I wanted and the process was super smooth. All I had to do was test drive my Escape and sign the paperwork when I got to the dealership. Joey Marcaruso explained all the financing in great detail and helped me get the best deal I could get with my current situation. If you're in need of a new car, go see Jay at Fowler Ford.

Worst experience ever. Fowler Ford's service department and technicians are complete idiots and crooks. Drove my car to the dealership and they had it for weeks replace the TCM under warranty and a shift actuator that I paid for which they tried to charge me over 160 bucks to replace which was only four bolts and one plug just for me to have to tow my car home and upon further inspection they broke the connectors going to the TCM so they were barely hanging on and when they fell out and I plugged them back in now I have no communication to my TCM. So thank you very much Fowler Ford you pieces of crap. We'll be taking my car back to aamco from now on. Had work done there twice and never had a single problem. So much for Ford mechanics actually knowing how to work on freaking Fords.

Very kind and caring staff. We were treated with respect and professional service. They helped us with everything we needed. Would definitely recommend Fowler Ford

Showed up. Test drove vehicle. Covered all options. Made the deal and was driving out within an hour

Great sales experience. Wonderful atmosphere & not pushy at all! Entire staff was friendly and professional. Thank you!

Amazing experience listened to everything i requested and found exactly what i was looking for.

Very friendly dealership and not pushy to make a car sell. Would definitely recommend to friends and family to come buy from Fowler ford and see jay the salesman

Jay (sales) was EXCELLENT. Once I connected with him he helped me find my truck and contacted me every couple of days with a status update on where my truck was, etc. I will absolutely purchase a vehicle from him again in the future. I've truly never had a salesman be more in tuned and attentive to make sure I got exactly what I wanted & requested. Kudos!!!